STORE, BUILD, AND TRACK
ALL OF YOUR CUSTOMERS
WITHIN YOUR OWN
CLOUD CONTACT SYSTEM
BUILD LOYALTY AND RETAIN RELATIONSHIPS
WITH EXISTING CUSTOMERS
THROUGH AUTOMATIC AFTER-CONTACT
After you have completed your vehicle hand-over process you just simply add the customer profile to your system which takes less than a minute.
Cloudstill will then take the input data and begin to schedule the relevant email communications that match both the customer details as well as your very own communication plan.
You can then monitor and be notified of important customer engagement activity while maintaining full control in the possible need of making any adjustments to your communications.
You can also take peace of mind in knowing that you will always have a full support team behind you, ensuring everything is maintained and managed correctly as well as consulting you on new features.
Give your dealership an automatic capability for growing all your online customer review outlets, an essential pillar for demonstrating credibility and increasing customer enquiry.
Seamlessly increase the uptake on extended services such as, vehicle warranties, MOT and servicing requests, as well as finance renewal reminders.
With each customer receiving personalised periodic check-ups within a 1-5 year after-sales window, your dealership will naturally strengthen relationships and customer loyalty - increasing repeat sales.
The online customer purchase journey has changed considerably. With every option and shred of information now available online, 90% of the decision-making can be done at home. Therefore, your digital landscape has become priority one.
A previous customer is a lot easier to deal with than a new one. Therefore, paving a way for the return of the existing customer is invaluable towards the increase of qualified traffic and recurring revenue.
With the growth of mobile, most now enjoy access to email whenever and wherever they want. Therefore, continuing background contact provides incredible opportunity for forward-thinking dealers.